AEG - Spring Cashback Incentive Mini Site
Problem:
In Spring 2016, AEG were offering £200 cash back on certain product lines.
The problem was, that the customer journey to claim cash back was quite confusing, as it crossed systems when inputting data.
Solution:
With an infrastructure change expected to take a lot longer than expected, AEG asked us to create a how to video on how to go through the cash back process, an easy how-to video around 90 seconds long that would be sent out with post purchase communications.
The video proved to be a huge success.